Bethnet - Notice history

All systems operational

99.95% uptime

Eureka FTTH - Operational

100.0% uptime
Sep 2026 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2026
Oct 2026
Nov 2026

Panorama FTTH - Operational

100.0% uptime
Sep 2026 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2026
Oct 2026
Nov 2026

La Provance FTTH - Operational

99.83% uptime
Sep 2026 · 100.0%Oct · 99.51%Nov · 100.0%

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Sep 2026
Oct 2026
Nov 2026

Jordania FTTH - Operational

99.83% uptime
Sep 2026 · 100.0%Oct · 99.51%Nov · 100.0%

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Sep 2026
Oct 2026
Nov 2026

Morelig FTTH - Operational

100.0% uptime
Sep 2026 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2026
Oct 2026
Nov 2026

CBD FTTH - Operational

100.0% uptime
Sep 2026 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2026
Oct 2026
Nov 2026

Industrial Area - Operational

100.0% uptime
Sep 2026 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2026
Oct 2026
Nov 2026
99.49% uptime

Clarens FTTH - Operational

99.49% uptime
Sep 2026 · 100.0%Oct · 98.51%Nov · 100.0%

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Sep 2026
Oct 2026
Nov 2026

Clarens Wireless - Operational

99.49% uptime
Sep 2026 · 100.0%Oct · 98.51%Nov · 100.0%

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Sep 2026
Oct 2026
Nov 2026

Port Alfred FTTH - Operational

100.0% uptime
Sep 2026 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2026
Oct 2026
Nov 2026

Bethlehem Wireless - Operational

98.06% uptime
Sep 2026 · 95.57%Oct · 99.78%Nov · 98.85%

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Sep 2026
Oct 2026
Nov 2026

Notice history

View current status

Nov 2026

Network Outage Update – Tiger Tower & Water Tower
ResolvedPartial outage17 hours 13 minutes
  • ResolvedUTC

    Following a further assessment, we have determined that the Tiger Tower has sustained extensive damage. Unfortunately, the cost of repairing the tower to its previous condition would be too high.

    We are therefore considering decommissioning the Tiger Tower and arranging to realign all affected clients to alternative nearby towers.

    Our technical team is busy planning and coordinating the realignments. Technicians will contact and assist affected clients as soon as possible to restore their connectivity.

    We sincerely apologise for the inconvenience and disruption this may cause. Thank you for your patience and understanding while we work towards a solution.

  • IdentifiedUTC

    The Water Tower is now back online, and services have been restored.

    Unfortunately, upon inspection, we discovered that the Tiger Tower has sustained more damage than initially expected due to the weather conditions.

    Our technical team is currently assessing the situation and working on a solution to restore connectivity as soon as possible.

    We sincerely apologise for the inconvenience and thank you for your patience and understanding. We will provide further updates as progress is made.

  • InvestigatingUTC

    Please be advised that the Tiger Tower and Water Tower are currently offline due to adverse weather conditions.

    Our technical team will only be able to inspect the towers tomorrow morning once weather conditions allow safe access.

    We will provide a further update after the inspection and work towards restoring connectivity as soon as possible.

    We apologise for the inconvenience and appreciate your patience and understanding.

Oct 2026

Major Network Outage – Clarens
ResolvedMajor outage11 hours 4 minutes
  • ResolvedUTC

    Service Restored – Clarens Network

    The fibre cable break between Bethlehem and Clarens has been successfully repaired by Openserve technicians.

    Clarens is now back online, and Internet services have been restored.

    We apologise for the disruption and thank all affected clients for their patience and understanding.

  • IdentifiedUTC

    Please be advised that a fibre cable break has occurred between Bethlehem and Clarens, resulting in a complete loss of Internet connectivity throughout Clarens.

    All clients in Clarens are currently affected and have no Internet access.


    Openserve has been notified, and their technical team is already on-site / busy with repairs to restore connectivity as soon as possible.


    We are monitoring the situation and will provide further updates as more information becomes available.


    We sincerely apologise for the inconvenience and appreciate your patience and understanding.

OCT20
Scheduled Repair and Maintenance – 20 October 2026
CompletedMaintenance5 hours
  • CompletedOctober 21, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progressOctober 20, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • PlannedOctober 19, 2026 at 1:17 PMUTC

    Please be advised that Bethnet will be performing corrective maintenance following the power outage experienced last week. This maintenance is necessary to ensure network stability and the proper functioning of our systems.

    Maintenance Schedule:

    • Date: Tuesday, 20 October 2026 to 21 October 2026

    • Start Time: 23:59 (midnight) to 05:00 AM Wednesday

    • Estimated Duration: 3–5 hours

    During this period, Internet services may be interrupted or unavailable while the necessary maintenance work is carried out.

    Our technical team will work to complete the maintenance and restore services as soon as possible.

    We apologise for any inconvenience caused and thank you for your patience and understanding.

Network Outage Update – Fibre Cable Break
ResolvedMajor outage3 hours 38 minutes
  • ResolvedUTC

    The fibre cable break affecting Jordania, La Provance, Preekstoel Road, and Mary Ann Plotte has been repaired, and services have been restored.

    If your Internet connection is still offline, please reboot your equipment.


    If the connection remains offline after rebooting, please contact Bethnet Support on 082 637 2424 for further assistance.

    We apologise for the inconvenience and thank you for your patience and understanding.

  • InvestigatingUTC

    Please be advised that a fibre cable break is currently affecting services in the following areas:

    • Jordania

    • La Provance

    • Preekstoel Road

    • Mary Ann Plotte

    Our technical team is aware of the fault and is working to locate and repair the damaged fibre cable as soon as possible.

    We apologise for the inconvenience and appreciate your patience and understanding.

OCT1
Scheduled Network Maintenance – 1 October 2026
CompletedMaintenance5 hours
  • CompletedOctober 02, 2026 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progressOctober 01, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 30, 2026 at 12:28 PMUTC

    Please be advised that we will be performing scheduled maintenance on our network from midnight on 1 October to carry out important system updates.

    During this maintenance period, Internet services may be unavailable for approximately 3–6 hours.

    Our team will work to restore services as soon as possible once the maintenance has been completed.

    We apologise for the inconvenience and appreciate your patience and understanding.

Network Outage Update – Nthute & Comprehensive Towers
ResolvedPartial outage4 hours 8 minutes
  • ResolvedUTC

    The outage affecting the Nthute Tower and Comprehensive Tower has been resolved.

    Both towers are now back online, and services have been restored.

    Thank you for your patience and understanding.

  • InvestigatingUTC

    Please be advised that the Nthute Tower and Comprehensive Tower are currently offline again this morning.

    Our technical team is aware of the issue and is investigating the cause. We are working to restore connectivity as soon as possible.

    We apologise for the inconvenience and appreciate your patience and understanding.

Sep 2026

Network Update – Nthute & Comprehensive Towers
ResolvedPartial outage16 hours 44 minutes
  • ResolvedUTC

    The affected tower is now back online, and services have been restored.

    Our network is operating normally.

    Thank you for your patience and understanding.

  • IdentifiedUTC

    The Comprehensive Tower is currently offline due to a power outage at the school.

    We are currently waiting for the school principal to assist us with restoring the electricity. Once power has been restored, our team will be able to proceed with checking and restoring the connection.

    We apologise for the inconvenience and appreciate your patience and understanding.

  • InvestigatingUTC

    The Nthute Tower and Comprehensive Tower are currently offline.

    Our technical team will be dispatched this morning to investigate the connection and determine the cause of the outage.

    We apologise for the inconvenience and appreciate your patience and understanding while we work to restore services.

Network Update – Lions Rock Tower
ResolvedPartial outage60 hours
  • ResolvedUTC

    The Lions Rock Tower is now back online, and services have been restored.

    We apologise for the inconvenience caused and thank you for your patience and understanding.

  • InvestigatingUTC

    The Lions Rock Tower is currently offline due to a network interruption.

    Our technical team is aware of the issue and is working to restore connectivity as soon as possible.

    We apologise for the inconvenience and appreciate your patience and understanding.

Network Update – Weather-Related Outage
ResolvedPartial outage18 hours 32 minutes
  • ResolvedUTC

    The cable fault has been repaired, and the MAC Tower, Water Tower, and Eureka Church Tower are now back online.

    Services have been restored and the network is operating normally.

    We apologise for the disruption and thank you for your patience and understanding.

  • IdentifiedUTC

    Due to heavy rainfall in the area, the MAC Tower, Water Tower, and Eureka Church Tower are currently offline.

    Our team is aware of the issue and is monitoring the situation. Repairs and restoration will be carried out as soon as conditions allow.


    We apologise for the inconvenience and appreciate your patience and understanding.

SEP9
Scheduled Network Maintenance
CompletedMaintenance2 hours
  • CompletedSeptember 09, 2026 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progressSeptember 09, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 09, 2026 at 7:52 AMUTC

    Dear Bethnet Client,

    Please be advised that Bethnet will be performing scheduled network maintenance tonight between 23h00 and 00h00.

    During this maintenance window, brief interruptions to internet connectivity may occur as we carry out the necessary work.

    We apologise for any inconvenience this may cause and appreciate your patience and understanding while we work to maintain and improve our network.

    Maintenance Window: 23h00 – 00h00
    Expected Impact: Brief service interruptions

    Thank you for your continued support.

    Bethnet

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