We have fixed the broken cables , cables that was damaged in Morelig. And everyone in morelig should come online momentarily. If you are still offline, please contact support at 082 637 2424. Also please reboot all hardware and make sure it has power.
For Fibre Clients - there is 3 boxes - a box with a bethnet sticker, a box with 4 lights, a box with antennas. Make sure the box with the 4 lights (Power, Alarm, PON, LAN) -> 3 of the lights is green (POWER, PON, LAN) Lan will flicker.
For Wireless clients - There is the box with the antennas and then the smaller box with the one light. Make sure that one light is on and also reboot the dish on the roof by plugging out the black cable from the small box inside the house and then plugging it back in , making sure it plugs to the POE side of the small box.
If you are still offline after 10 mins of doing that, please contact support as we will be able to assist. Bethnet Support -> 082 637 2424
Bethnet Support available from - 08h00 to 20h00 <> Monday to Sunday
