Bethnet - Network Update – Nthute & Comprehensive Towers – Incident details

All systems operational

Network Update – Nthute & Comprehensive Towers

Resolved
Partial outage 40 %
Started 3 days agoLasted 16 hours 44 minutes

Affected

Bethlehem Wireless

Partial outage from 9:37 PM to 2:21 PM

Updates
  • Resolved
    UTC
    Resolved

    The affected tower is now back online, and services have been restored.

    Our network is operating normally.

    Thank you for your patience and understanding.

  • Identified
    UTC
    Identified

    The Comprehensive Tower is currently offline due to a power outage at the school.

    We are currently waiting for the school principal to assist us with restoring the electricity. Once power has been restored, our team will be able to proceed with checking and restoring the connection.

    We apologise for the inconvenience and appreciate your patience and understanding.

  • Investigating
    UTC
    Investigating

    The Nthute Tower and Comprehensive Tower are currently offline.

    Our technical team will be dispatched this morning to investigate the connection and determine the cause of the outage.

    We apologise for the inconvenience and appreciate your patience and understanding while we work to restore services.